Dortmund Airport Arrivals (DTM)

Flight Arrivals at Dortmund Airport

Upon arrival at Dortmund Airport (DTM), please retrieve your luggage and other personal belongings at the designated Baggage Claim area at the terminal.

In the case of missing baggage, passengers may approach the nearest Visitor Information Desk.

You can also leave a message with the passenger's full name, email, phone number, and a brief description of the lost item(s).

Report to the Lost and Found Office for lost or damaged luggage or call +49 231-9213-635.

Note: Ideally, airports will keep all items for some time. After a specified period, the property will be deemed abandoned.

Wi-Fi at Dortmund Airport

Free Wi-Fi is available at Dortmund Airport. Just connect to "DOKOM21 Hotspot@Airport" to access the internet.

Transfer Services at Dortmund Airport

Services to/from DTM, including rental cars, taxis, shuttles, and rideshares, are available from the ground terminal.

The railway station is located a few kilometers from the airport. Please check below for the details.

Rental Car Services at Dortmund Airport

The Car Rental Counters near the airport Baggage Claim area are generally open 24/7, but operation hours may vary.

To speed up the process when picking up your vehicle at the facility, please have your valid driving license, passport, and credit card ready to present at the counter.

As soon as you have submitted any necessary paperwork, someone will bring you your car key and lead you to where your vehicle is stored. See and compare all rental car companies at Dortmund Airport.

Plan and book your rental car as soon as possible ahead of your trip. Also, check with your rental car company to confirm your reservation ahead of your trip.

Ride Shares at Dortmund Airport

Rideshares are available outside of DTM. Passengers will have to request a ride in advance using the service provider's app.

Taxis at Dortmund Airport

Please proceed to the Ground Transportation Center for taxis downtown or anywhere on the island.

A typical taxi fare to downtown Santo Domingo would be around 40.00 Euros or less. See more information about taxis at Dortmund Airport.

Trains at Dortmund Airport

To connect to the train station, look for the airport shuttle buses or taxis at the Ground Transportation Center in front of DTM. More information about train services near Dortmund Airport.

• To get to the central train station at Dortmund Hauptbahnhof, 13 kilometers away, you can take a taxi for about €30-€40 or by AirportExpress bus for €9.
• To get to the nearest train station Holzwickede, 2 kilometers away, you can take a short taxi ride or hop on the AirportShuttle bus for €3.

Buses at Dortmund Airport

Look for the airport shuttle buses at the Ground Transportation Center in front of Dortmund Airport. More information about buses to and from Dortmund Airport.

• AirportExpress buses directly connect to the central train station at Dortmund Hauptbahnhof, 13 kilometers away, for €9.
• AirportShuttle buses connect passengers to the nearest train station at Holzwickede, 2 kilometers away, for €3.

Hotel Shuttle at Dortmund Airport

Major hotels in Dortmund may provide your party with a shuttle service. Shuttles pick up passengers at the designated location in front of the terminal.

Please confirm with your local hotel if this service is available in your accommodation.

Other Services at Dortmund Airport

ATMs at Dortmund Airport

There are several ATMs in the Arrivals Hall.

The machine takes Mastercard, Visa, Discover, and American Express. Fees may apply.

Some banks provide restrictions when drawing funds from an international location.

Check the fee schedule and daily withdrawal limit. Notify your bank to ensure safe and convenient access to your funds when traveling abroad.

Currency Exchange at Dortmund Airport

Currency exchange is not available at Dortmund Airport.

Nursing Stations at Dortmund Airport

There are no designated areas for nursing mothers or special quarters for families traveling with children at the airport.

Passengers that require some privacy may approach the Airport Information Desk for assistance.

Restrooms at Dortmund Airport

Accessible restrooms and regular restrooms are throughout Dortmund Airport.

Food and Beverages at Dortmund Airport

There are food and beverages shops throughout the airport terminals. Most food concessions operate on varying schedules.

Shopping at Dortmund Airport

Passengers can do some last-minute shopping upon arrival or departure from Dortmund Airport upon arrival.

Smoking at Dortmund Airport

Generally, smoking is only permitted in designated areas outside the terminals. When in the facility, please follow smoking regulations at all times.

At DTM, a smoking facility is not available inside the terminal building.

Lost and Found Section at Dortmund Airport

Don't hesitate to contact the respective airlines lost and found for items lost on the aircraft or at the gate area.

If you lost an item in any other area at the airport, including the security checkpoints and shuttle buses, contact the Lost and Found Section.

Phone: +49 231-9213-635.

When leaving your details for lost items(s), please include your full name, contact details, phone, email, and a description of the item(s).

The airport will keep all lost and found items for a considerable time of at least 30 days. After said period, the property will be deemed abandoned.

Please reach the airport representative at the counter before moving to your next destination.

Airport Information Desk at Dortmund Airport

The Airport Information Office can help you obtain valuable guidelines on flights, facilities, and travel options in and around the airport.

Phone: +49 231-921-301.

Please follow the overhead signs to the Information Desk.

Pet Relief at Dortmund Airport

Before flying with your pet to Germany, please check with the airline about any restrictions or special rules.

You must also verify whether any health certificates, documents, and quarantine are required in the destination country.

When allowed, carry your pets in containers (kennels) that are strong enough to withstand breaking and prevent escape.

Pet owners have to respect the community rules regarding the movements of pet animals in enclosed public spaces.

All information about the necessary documents needed for your pet is available thru your airline.

Baggage Claim at Dortmund Airport

Please retrieve luggage at your designated Baggage Claim on the Ground Level of the terminal. Carts are available to assist passengers with special needs.

In the case of missing items, contact your respective airline or their airline ticket counter.

Report to the Lost and Found Office for lost or damaged luggage at +49 231-9213-635.

When leaving a message, include your name, email, contact phone number, and a brief description of the lost item(s).

Disabled Passengers at Dortmund Airport

This airport in Germany is fully accessible to passengers with special needs, and wheelchairs are allowed at the gates and aircraft doors.

Additionally, they may notify the airline, travel agent, ticketing agent, flight attendant, or gate agent when carts, wheelchairs, or medical transportation is needed.

Book flights well in advance, and when possible, call the airline directly to ensure comfort for your passenger.

Traveling with passengers with ailments or special needs can be challenging. When possible, the travel plan should include to and from airport transfers, including transportation options and emergency care, when applicable.

Make these arrangements well in advance to avoid frustration upon arrival.