Dortmund Airport Departures (DTM)

Flight Departures at Dortmund Airport

Before exiting your transport vehicle at Dortmund Airport in Germany, collect your personal belongings before entering the airport gate.

Additionally, it is ideal for passengers to arrive at the facility at least 90 minutes before their flight schedule or per instruction by the airline carrier.

Parking at Dortmund Airport

Dortmund Airport has several open lot parking spaces for its passengers.

However, some parking spaces can get occupied quickly, depending on the time and season. See more information about short and long term parking at Dortmund Airport.

Please allow plenty of time when traveling with your vehicle to the airport. The facility is generally open 24/7.

Wi-Fi at Dortmund Airport

Just connect to "DOKOM21 Hotspot@Airport" to access the free internet at Dortmund Airport.

Transfer Services at Dortmund Airport

Passengers with outbound flights can get to the airport on a rental car, taxi, rideshare, and shuttle services.

Generally, the passenger drop-off area is in front of the airport terminal or as directed by signages and ground traffic managers upon entry into the restricted perimeters of the airport complex.

Please follow directions and overhead signs at the facility or as directed by ground transportation traffic personnel.

Rental Car Services at Dortmund Airport

When ready to return your vehicle to the car rental center, remove all personal items before turning over the rented vehicle to the designated facility.

Allow plenty of time for your drive when returning the vehicle. If you're not sure where to go, give the rental company a call.

When renting a vehicle, customers must abide by the Terms and Conditions of the rental company at all times. See all rental car companies at Dortmund Airport.

Don't hesitate to contact the rental car company directly for item(s) lost and found inside the vehicle.

For item(s) left on a rental car center or around this area, report to the Airport Lost and Found Section at +49 231-9213-635.

Ride Shares at Dortmund Airport

Rideshares are allowed entry into this airport. Passengers will have to request a ride in advance using the service provider's app.

Taxis at Dortmund Airport

Taxis are allowed entry into this airport.

A typical taxi fare from downtown would be around 40.00 Euros or less. If traveling from outside the downtown area, please consult your driver for rates.

Ensure that the service fee is included already in your final bill. If it's not, leaving a gratuity of around 10% is good tipping etiquette. More information about taxis at Dortmund Airport.

Consider tipping more if the driver did a great job and handled your luggage carefully. Your driver will certainly appreciate it.

Keep a record of the cab company, vehicle number, and driver's name if you leave something behind.

Trains at Dortmund Airport

Trains are located downtown, a few kilometers from the airport.

• Dortmund Hauptbahnhof, 13 kilometers away
• Holzwickede, 2 kilometers away

Get a taxi direct to the airport terminal upon exit from any trains. Additional information about train services near Dortmund Airport.

Buses at Dortmund Airport

Public buses are convenient and reliable in this city. Further information about buses to and from Dortmund Airport.

• AirportExpress buses connect from the central train station at Dortmund Hauptbahnhof, 13 kilometers away, to the airport for €9.
• AirportShuttle buses connect passengers from the train station at Holzwickede, 2 kilometers away, to the airport, for €3.

Hotel Shuttle at Dortmund Airport

Major hotels in the city may provide your party with a shuttle service. Shuttles drop passengers direct to the terminal complex.

Please ask for assistance from the front desk office of your hotel accommodation.

Other Services at Dortmund Airport

ATMs at Dortmund Airport

There are several ATMs in the Departures Hall.

You can use your Mastercard, Visa, Discover, and American Express in this facility. Fees may apply.

Some banks provide restrictions when drawing funds from an international location.

Check the fee schedule and daily withdrawal limit. You may also want to notify your bank in advance to ensure convenient access to your bank account.

Currency Exchange at Dortmund Airport

Currency exchange services are not available at the airport.

Nursing Stations at Dortmund Airport

There are no designated areas for nursing mothers or special quarters for families traveling with children at the airport.

Nursing mothers who need some privacy may approach the Airport Information Desk for assistance.

Restrooms at Dortmund Airport

Accessible restrooms and regular restrooms are throughout the airport.

Food and Beverages at Dortmund Airport

There are food and beverages shops throughout the airport terminals. Most food concessions operate on varying schedules.

Shopping at Dortmund Airport

Passengers can do some last-minute shopping before departure.

Smoking at Dortmund Airport

Generally, smoking is only permitted in designated areas outside the terminals. When in the facility, please follow smoking regulations at all times.

At DTM, a smoking facility is not available inside the terminal building.

Lost and Found Section at Dortmund Airport

If you lost an item in any other area at the airport, including the security checkpoints and shuttle buses, contact the Lost and Found Section Phones: +49 231-9213-635.

When leaving your details for lost items(s), please include your full name, contact details, phone, email, and a description of the item(s).

The airport will keep all lost and found items for a considerable time of at least 30 days. After said period, the property will be deemed abandoned.

Please reach the airport representative at the counter before moving to your next destination.

Ticketing Services at Dortmund Airport

Look for overhead signs to the Ticketing Area at DTM. Each airline has its operating hours, but typically, airlines open their ticket counters two hours before departure time, even for early morning flights.

Contact the airline directly for fares, ticket purchases, and flight schedules.

Also, consider the advantages of booking a flight ahead of time. All information and ticket purchases can be made directly by the passenger or its representative on your airline's website.

Airport Information Desk at Dortmund Airport

The Customer Service Center can assist with your specific concerns. Please follow the overhead signs to the Information Desk in the lobby.

Phone: +49 231-921301.

Pet Relief at Dortmund Airport

Before flying out a pet from Germany, check with the airline about any restrictions or special rules.

You must also verify whether any health certificates, documents, and quarantine are required in the destination country.

When allowed, your pets should be in containers (kennels) that are strong enough to withstand breaking and prevent escape.

Pet owners have to respect the community rules regarding the movements of pet animals in enclosed public spaces.

Disabled Passengers at Dortmund Airport

Travelers with disabilities or medical needs who have questions about the airport policies or procedures at security checkpoints, please call +49 231-921301.

Additionally, they may notify the airline, travel agent, ticketing agent, flight attendant, or gate agent when carts, wheelchairs, or medical transportation is needed.

Book flights well in advance, and when possible, call the airline directly to ensure that all disability-related needs will be met.

Traveling with passengers with ailments or special needs can be challenging. Make these arrangements well in advance to avoid frustration upon departure.

Finally, please arrive at the airport one hour earlier than advised. It will allow time for accommodations to be made and avoid delays through the security gates.